The first point of contact for customers is often your service desk, so it's really important that it helps to raise customer satisfaction, but it should ...

So one question we get very often is if it's possible to integrate non-Atlassian software and ITSM tools with Jira (and Bitbucket)? Well, the short answer is ...

"I've forgotten my password, could you please reset it?" - Administrators tend to get this question a little too often... Whenever possible, we try to ...